FAQs
Frequently asked questions
Riverside East
5 Thornton Street, London E20 2AD
Riverside East London, Scenic Dining | Queen Elizabeth Olympic Park
Entry
You must show your ticket QR code on arrival to collect your festival & race day wristband. Please have this ready whilst walking to the Event Site.
No Entry
If you do not have the correct ticket, you will not be allowed entry to the site or race.
Arrival
Queues can get quite long due to the post-work rush to the events. We recommend arriving as early as possible especially if you are signed up for an earlier race. Please check race arrival times via Race Information FAQs for further details.
Collection
If you are collecting your bib you must be able to collect the bib by 18:30 from Riverside East.
Postage
Bibs will be sent out 1 week from the event date. If your bib does not arrive you will be able to pick up a spare on the day at Riverside East.
Transfers
There are no swaps or transfers allowed.
We use chip timing technology at majority of our race day events. This ensures that your race time is measured properly and accurately.
Accuracy:
You can be confident that every racer will receive accurate race timing owing to our chip timing technology. Everyone has an equal chance of earning their best time because to this technology's accuracy and fairness guarantees.
Reliable:
You can be confident that your racing accomplishments will be accurately reported because this event is meticulously measured.
Food Vendors
Food is available from Riverside East during the event hours.
Drinks
Our FNL OnlyCans & Beer & Gear bars will be open alongside Riverside East from 17:00-00:00. Last orders at FNL Bars are no later than 23:30. There will be alcoholic and non-alcoholic options for purchase. Riverside East will also be serving drinks from their bar
Freebies
You are allowed to grab a free PerfectTed Matcha Energy Drink and Gin&Juice Canned Spirit from the PerfectTed Corner and Only Cans bar, respectively.
Drinks Token
You can purchase a Drinks Token on arrival to quickly pick up a beer (0% inc.) can of your choice.
By Car: Get the full instructions here. It is paid parking. Please do not drive if you plan on drinking.
By Train: Stratford Underground Station is a 15-minute walk from Riverside East and has frequent trains via London Underground Stations.
By Bus: Buses run frequently into the area with Stratford being the closest bus stop.
Entry Deadline
There are 300 Early Entry places. Once they go you will be permitted to pay General Entry prices.
You can sign up to a race up till the day before the event. The tickets close at 12:00 on the 16th May. Please note tickets may be sold out earlier than the deadline.
Gate Tickets
Unfortunately, you will not be allowed to purchase any tickets the day of the event. Please make sure to purchase a ticket before May 16th.
Planning
We advise you purchase your ticket and choose your race with enough time to spare!
The 10km race will begin from 19:30 from Riverside East
Please make your way to the Race Start at least 20mins before your race begins. It is your responsibility to arrive on time for your race.
Please be aware that the information supplied is subject to change. We recommend consulting the guide, which will be sent closer to the event.
Are you interested in volunteering?
If you are interested in being a volunteer at one of our events, we would be thrilled to have you. Simply send an email expressing your interest to teams@fridaynightlights.run and ask about opportunities. We will walk you through the process and provide additional information. You have the opportunity to volunteer as:
Site crew
Race Marshalls
First Aid
Plus more
If you would like to volunteer, you will be entitled to 2x free tickets, for you and a friend to join one of our future events!
Sold-Out Event
Unfortunately, if we've reached full capacity, we're unable to allow any more tickets to be sold online or at the gate. Please check our Festivals page for future events!
Important
It's essential to mention that we do not offer resale, refunds, or ticket swaps. You must attend the event with your ticket!
Other options?
We have regular FNL runs throughout the year and our festival & race season is from April to October meaning there are plenty of options to consider!