FNL takes your privacy seriously. That is why we will only use your personal information to provide you with the products and services you have requested, as well as to administer your account. We will not sell or share your information with third-parties you grant us explicit permission to do so, and we will never use your personal data for any reason other than the reasons described within this policy.
You can reach us by:
Changing your preferences
If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at this to request the necessary amendments.
How we do business
FNL is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, RUN SOCIAL will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.
FNL does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.
What information this policy applies to
The information this policy applies to includes information that you:
Provide as part of any registration process
Provide as part of any campaign creation activity
Provide in the form of numerical data, metadata or communications
Give us as part of our ongoing relationship
This policy also applies to information that we:
Collect relating to how you interact with our website
Must process to complete purchases and other transactions
After giving FNL your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by contacting FNL.
Data processing and storage
FNL collects and stores data with our third party service providers. We will store your data unless otherwise noted and explicitly stated.
FNL stores data relating to transactions, payments and orders for a period of up to seven years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.
Marketing and communications
FNL may send you marketing communications if you have given us your contact details and opted-in to our Mailing List.
You may receive marketing communications from FNL if you have:
Requested information from us
Purchased goods or services from us
Provided us with explicit consent for us to send you marketing communications
Not opted out of receiving marketing communications
We will always ask for your consent before we share your personal data with any third-parties. You can ask us or any relevant third-parties to cease sending you marketing communications at any time, by contacting us.
Please note that if you opt out of receiving marketing communications from FNL, your personal data may still be retained as it relates to the provision or purchase of a product and/or service, warranty registration or other transactions.
Our company obligations
As a data controller, FNL is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.
We will only ever use your data:
In ways that are both fair and legal
As described within this policy
In ways that are necessary for the purposes described
In addition, FNL processes the personal data you submit to us or we collect as a data processor. As part of this role, FNL takes all necessary precautions to secure the personal data we collect, process and store.
We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.
FNL may share your personal data with third-parties and partners.
FNL may be required to share your personal data with carefully selected third-parties for the identified processing purposes. These third parties may include:
A. IT or system administration services providers
B. Professionals providing banking, legal, accounting, consultancy and/or insurance services.
C. Government regulators based in the United Kingdom and other relevant jurisdictions
D. HM Revenue & Customs
E. Software as a service technology providers.
F. Any existing or future third parties to which FNL may sell, transfer or merge aspects of our business or assets
All third parties to which we transfer data are required to respect your personal data, keep it secure and process it only for the specified purposes for which it has been collected. Third parties will only ever receive or process your data with our explicit permission.
As part of our ongoing commitment to GDPR, FNL will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence.
As part of the Data Protection Act 2018, FNL observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.
We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.